Last updated: 05/19/2026
Australian Research Peptides is committed to protecting the privacy of visitors to australianresearchpeptides.com.au (the “Site”). This Privacy Policy explains what personal information we collect, how we use and disclose it, your rights, and how you can contact us about privacy matters.
- Scope This policy applies to personal information collected through the Site, by email, phone, or other direct contact with us. It does not apply to information collected offline or by third parties not controlled by us.
- Information we collect We may collect personal information you provide directly, including:
- Contact details: name, email address, postal address, phone number.
- Account and order information: billing/shipping address, purchase history, order notes.
- Payment information: payment card data is processed by third-party payment processors; we do not store full payment card numbers on our servers.
- Communications: correspondence, support requests, marketing preferences.
We may also collect information automatically: - Technical data: IP address, browser type and version, operating system, device identifiers.
- Usage data: pages visited, time and date of visit, referring/exit pages, clickstream data.
- Cookies and similar technologies (see Cookies section).
- How we collect information
- Directly from you when you create an account, place an order, subscribe to communications, or contact us.
- Automatically via cookies, web beacons, server logs, and analytics tools.
- From third parties where necessary to provide services (e.g., payment processors, shipping partners).
- Use of your information We use personal information to:
- Process orders, payments and returns.
- Provide customer service and respond to inquiries.
- Send transactional communications (order confirmations, shipping notices).
- Send marketing communications if you have opted in; you may opt out at any time.
- Improve and personalised our Site, products, and services.
- Detect and prevent fraud or other illegal activity.
- Comply with legal obligations.
- Sharing and disclosure We may share personal information with:
- Service providers who perform services on our behalf (payment processors, hosting providers, analytics and marketing providers, shipping companies).
- Law enforcement, government bodies, or third parties when required by law or to protect our rights.
- Acquirers or prospective buyers in connection with a merger, acquisition, or sale of assets (subject to confidentiality and notice).
We do not sell personal information for monetary consideration.
- Cookies and tracking technologies We use cookies and similar technologies to operate and improve the Site, enable functionality, and deliver analytics and advertising. You can set your browser to block or delete cookies, but some Site features may not function properly if you do.
- Data security We implement reasonable technical and organisationals measures to protect personal information from unauthorised access, use, alteration, or disclosure. No internet or electronic storage method is completely secure; we cannot guarantee absolute security.
- International transfers Your information may be stored and processed in Australia or in other countries where our service providers operate. When transferring personal information overseas, we take steps to ensure appropriate protections are in place consistent with applicable law.
- Data retention We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce our agreements.
- Your rights and choices Subject to applicable law, you may have rights to:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict processing.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.
- Children Our Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, contact us to request deletion.
- Third-party links The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Review the privacy policies of any third-party sites you visit.
- Changes to this policy We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes. Material changes will be notified by posting on the Site or other means as required.
- Contact us For privacy requests, questions, or complaints, contact: Email: info@australianresearchpeptides.com.au
Postal: Australian Research Peptides, [insert postal address], Australia
If you are in Australia and remain dissatisfied after contacting us, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). If you are located elsewhere, you may have additional local regulatory rights.